The main task of an international chain hotel, restaurant, local hotel at the moment is to develop employee loyalty to the brand and their engagement. After all, without a motivated happy team it is impossible to create the atmosphere of a decent hotel and provide proper service. As for training, hotels themselves develop programs for employees. These are various trainings, practical tasks to which everyone can approach creatively and realize their ideas.
It is important to maintain the spirit of teamwork in the team. We send our employees for training to other cities for forums, business weekends, invite specialists who give lectures and then together with the guys apply the knowledge gained in practice. Our task is to identify and support the desire to develop and gain new experience. Almost every employee holding a managerial position in the hotel has gone through many stages, which allows us to be competent in many issues and solve controversial situations.
We all realize that the modern hospitality industry in Ukraine had to be built from scratch. Incredible successes have been achieved, but nowadays there is a constant demand for high-level professionals. Building a career in the service industry today is a whole art of combining interpersonal skills, knowledge and high quality education if you want to turn your job into a profession. The restaurant and hotel business is invested in, learned to understand and find your Guest. The atmosphere in an establishment is often the determining factor of successful work. The mood of our Guests is the way we met them, guided them, talked to them, paid attention to them and identified their needs! Of course, it takes experience to feel the fine line between a friendly format of communication and familiarity! But we are confident that our team found the key to the heart of each Guest and their families.
We want to introduce you to our team. That's why we are launching the project " GZ in faces". We will be telling the story of the guys' careers, their interests, as well as their most colorful stories! Read it on Facebook & Instagram.
We'll be sharing the story of the guys' careers on Instagram.
